Refunds and Returns

NNCOMPUTERS RETURNS AND REFUNDS POLICY

Last Updated: 15 August 2023

Thank you for shopping at NNComputers. We want you to be completely satisfied with your purchase. This Returns and Refunds Policy outlines the terms and conditions for returning and refunding items purchased from our store.

1. Return Eligibility

1.1. New Items: We accept returns for new items within 3 days of the purchase date. Items must be unused, in their original packaging, and in the same condition as when purchased.
1.2. Used Items: Please note that there is no warranty on used items. Used items are sold as-is, and returns are not accepted for used items.

2. Return Process

2.1. To initiate a return, please contact our customer support team on WhatsApp on 0725996269 within 3 days of the purchase date for new items.
2.2. Our customer support team will guide you through the return process, provide you with a Return Authorization Number (RAN), and instructions for packaging and returning the item.
2.3. Returns for new items must be shipped back to us at your expense, using a trackable and insured shipping method. Please include the RAN on the outside of the package.

3. Inspection and Approval

3.1. Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria stated in Section 1.
3.2. If the item is deemed eligible for return and is in satisfactory condition, we will process the refund.
3.3. If the returned item does not meet the eligibility criteria or is damaged, we reserve the right to deny the return and no refund will be issued.

4. Refund Process

4.1. Refunds will be processed within 5 business days of approving the return.
4.2. Refunds will be issued in the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

5. No Returns After 3 DAYS

5.1. For all items, including new items, returns will not be accepted after 3 DAYS of purchase.

6. Contact Us

6.1. If you have any questions or concerns regarding our returns and refunds policy, please contact our customer support team at [email address].

Please carefully review our Returns and Refunds Policy before making a purchase. By purchasing from NNComputers, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

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